Shipping policy
Last updated: February 14, 2026
Overview
At VJMD Mart, we work with trusted global suppliers to fulfill and ship your orders efficiently.
All orders are processed and shipped directly from our supplier warehouses to ensure fast and reliable delivery worldwide.
Order Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
Processing time may be longer during:
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High-demand periods
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Holidays
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Promotional events
You will receive a confirmation email once your order has been processed.
Estimated Delivery Time
Estimated delivery times vary by destination:
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United States: 7–15 business days
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United Kingdom: 7–15 business days
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Europe: 7–18 business days
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Australia & Canada: 8–18 business days
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Other countries: 10–20 business days
Please note that these are estimated timeframes and are not guaranteed.
Shipping Costs
Shipping costs (if applicable) are calculated at checkout.
We may offer free shipping promotions from time to time.
Tracking Information
Once your order has shipped, you will receive a tracking number via email.
Tracking updates may take 2–5 business days to appear in the system after dispatch.
Customs, Duties & Taxes
For international orders, customs duties or import taxes may apply depending on your country’s regulations.
These charges are the responsibility of the customer and are not included in the product price or shipping fee.
Delays
We are not responsible for shipping delays caused by:
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Customs clearance
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Carrier issues
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Weather conditions
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Incorrect shipping addresses
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Events beyond our control
Incorrect Address
If you provide an incorrect shipping address, please contact us immediately. Once an order has been shipped, we may not be able to modify the delivery details.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at: support@vjmdmart.com
We will investigate the issue with our supplier and shipping partner and work toward a resolution.